TrekkSoft alternatives for an Indian tour operator

Last checked 20 September 2026

TrekkSoft is TrekkSoft AG of Zug, Switzerland, sold on a signed order form under Swiss law, priced in euros from 49 euros a month billed annually, and its own pricing page charges operators outside Europe 3% plus 0.25 euros per transaction rather than the 2.5% European rate. Its Payyo gateway lists more than a dozen payment methods and none of them is UPI. Thrivia is the rupee-side answer and has its own hard limit: every order is created in rupees, so a foreign traveller's card pays a rupee amount at their bank's rate and you cannot quote the trip in dollars.

TrekkSoft is a serious product for a European tour and activity business. It runs a booking engine, a channel manager into the OTAs, a point-of-sale desk and its own payment gateway, and it has been doing it since 2010 out of Interlaken and Zug. The question an Indian operator is asking is narrower than whether the software is good, and the answers are all published: what it charges an operator outside Europe, what you sign to get it, and which payment methods a traveller in Indore would see at checkout.

What TrekkSoft publishes on its own pricing page

Read on 20 September 2026, TrekkSoft's pricing page lists three named plans and an Enterprise tier at custom pricing. Every plan price is shown billed annually, in euros.

The sentence that matters to you is a footnote under all three tiers: "For operators outside Europe, the transaction fee is 3% + 0,25." An Indian operator is an operator outside Europe. You pay the higher of the two published rates on every card that goes through the gateway, for the life of the contract.

One inconsistency worth knowing about before a sales call rather than after. The pricing page states processing at 2.5% + 0.25 euros, while TrekkSoft's own payment gateway page describes Payyo fees as "starting at 2.5% + 0.55 per online transaction" with offline transaction fees capped at 0.55 euros. Two of TrekkSoft's own pages give two per-transaction figures, so get yours written into the order form.

What you actually sign

There is no free trial and no self-serve signup on the pricing page. Every button is a demo request or a contact-sales link, and TrekkSoft's Terms of Service say why: the agreement "is entered into on the date you ("Customer") and TrekkSoft AG, Baarerstrasse 52, 6300 Zug Switzerland ("TrekkSoft") both sign an order form referencing this Agreement". Read on 20 September 2026, that document commits you to the following.

• A Swiss counterparty and a Swiss court. Disputes are "governed by substantive Swiss law" and the Commercial Court of the Canton of Bern "shall have exclusive jurisdiction". A disagreement about a held payout is argued in Bern.
• A term that renews itself. The agreement runs for the Initial Subscription Term set in your order form and then "automatically renews for successive periods", unless one side gives sixty days written notice before the end of the term or renewal period. Miss the window and you own another period.
• Payment yearly in advance. Unless the order form says otherwise, TrekkSoft "may invoice Customer for the Subscription Fees yearly in advance" and on each anniversary. All fees are stated to be non-refundable and exclusive of tax, with the customer responsible for paying all applicable taxes.
• A price that can move at renewal. TrekkSoft is "entitled to increase the fees or add new fees for extended services" from the start of each renewal period, and "the Agreement shall be deemed to have been amended accordingly".
• Support on Swiss business hours. Business Hours are defined as "9.00 am to 5.00 pm central European time" on a day that is not a Saturday, Sunday or Swiss public holiday. Your support window opens in the Indian afternoon and closes on Swiss holidays rather than Indian ones.

Where the rupee stops

TrekkSoft's gateway is Payyo, which is a sibling company: both sit under Tourism Software Group, and Payyo's site carries the line "Payyo is a Tourism Software Group company". Its published payment method list is Visa, Mastercard, American Express, Discover, Maestro, Diners Club, Google Pay, Apple Pay, WERO and iDEAL, TWINT, Reka, PostFinance, EPS, Cembra and Alipay. That is a European wallet set. There is no UPI, no RuPay and no netbanking on it.

On payouts, TrekkSoft's payment gateway page says "Payyo supports payouts in 37 currencies, including EUR, CHF and NOK" and Payyo's own site says "more than 30 available currencies (more on request)". Neither page names the currencies, and neither page names India. Payyo publishes no rate card either: its pricing page says only that your fees "will be one of the most competitive rates on the market" and routes you to sales. So the two figures that decide whether this works for you, whether an Indian entity can onboard at all and what you are charged, are both settled in a private conversation rather than on a page you can read today.

The other platforms an Indian operator lands on

Search for a TrekkSoft alternative from India and you get the same four names. All four are built for the same job and none of them is rupee-first. Figures below are each vendor's own published pricing, read on 20 September 2026.

Bokun, Rezdy and Checkfront all let you pass the booking fee to the guest, which is the same choice Thrivia gives you per event. What none of the four changes is the currency the money is denominated in on its way to you. Our WeTravel page works through what that costs in detail, because WeTravel's terms are the most explicit of the set about who holds the money and for how long.

How operators do this today

What the rupee-first version looks like

Thrivia takes money two ways, and the difference is who is in the payment.

Manual. You publish your own UPI VPA. The traveller pays it from any UPI app and uploads the reference, and the booking waits in a verification queue until somebody on your team confirms the credit in your own bank. The platform fee does not apply, because the platform is not in the payment. The cost is real work: somebody has to watch that queue.

Gateway. A payment gateway collects through Thrivia and 4.9% applies, inclusive of GST, applied last on the GST-inclusive subtotal, so the number on the booking is the number that settles. You choose per event whether the traveller bears it as a visible fee or you absorb it out of the ticket price. The gateway settles to your own account on its standard T+2 cycle, with no platform payout route in between. The gateway rate is not a fixed list price: bring the MDR you are paying today and Thrivia will match it. The single exception is a booking where the traveller opted into the 1% Thrivia Guarantee at checkout, which is off by default: that booking shows as Held in your Finance view until check-in, as an accounting line rather than custody of the money.

The parts of the job that are not the payment

A booking platform earns its subscription on the operations, not the checkout. Fixed departures carry their own per-batch capacity, so the 19 December batch filling does not touch 26 December. An advance holds the slot and the balance is collected against the same booking later. Check-in at a trailhead runs off the mobile scanner, which queues scans on the device when there is no signal and replays them when there is. Booking software for trek organisers covers the fixed-departure machinery, and booking software for tour operators covers the same ground for dated trips that are not treks.

Who should stay on TrekkSoft

Stay if your bookings come through the OTA channels TrekkSoft's channel manager plugs into, if you sell through European agents and resellers, if you run a physical ticket desk that needs its point-of-sale hardware, or if a meaningful share of your travellers pay in a currency that is not the rupee. Those are the things TrekkSoft is built to do and a rupee-only platform does not do them.

Move if your travellers are Indian, your suppliers invoice you in rupees, and the euro in your business arrived with the software rather than with a customer.